Terms & Conditions

Stolen Girlfriends Club Ltd is 100% New Zealand owned and operated

PRIVACY POLICY:

Stolen Girlfriends Club collects your personal information purely to make your online shopping experience easy and hassle free.  This is so that Stolen Girlfriends Club can communicate with you about products, services and promotions.  It can be assured that any information you provide will be kept confidential, and not shared with any third party.  However, in the unlikely case of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our logs and records. See the section ‘Payment’ for privacy regarding your purchase.

PAYMENT:

The name that will appear on your statement will be STOLEN GIRLFRIENDS CLUB LTD.

All payments are to be made in full, inclusive of postage costs, via credit card.  Only one payment transaction can be made per order. Prices listed on the website are all represented in $NZD and will be charged in $NZD to your credit or debit card. 

The payment system utilized by Stolen Girlfriends Club is called Payment Express.  This means there is no need for Stolen Girlfriends Club to record your credit card details, as this is a secure gateway for online payment.  If you are interested in reading more about eWay you can see their website at www.paymentexpress.com

SALE ITEMS:

All sale purchases are final and may not be returned but can be exchanged for another item. However In the case of receiving a faulty sales item, repairs will be handled in the same manner as for non-sale items.  The lower price has no effect on shipping costs and the table as illustrated in the section ‘Shipping’ will apply. All sale prices are final, and any discount codes can only be used on full priced items. 

COPYRIGHT:

It is important to note that any images, photographs and text on this website are the intellectual property of Stolen Girlfriends Club.  You are not permitted to copy or use any of this information represented on the website without prior consent.  Any efforts to prejudice the rights of Stolen Girlfriends Club are unacceptable and may result in legal action.

DISCLAIMER: 

The price advertised might not be the same charged to your credit card account due to exchange rate fluctuations. That means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.

 

TERMS OF SERVICE

PAYMENT:

The name that will appear on your statement will be STOLEN GIRLFRIENDS CLUB LTD.

All payments are to be made in full, inclusive of postage costs, via credit card.  Only one payment transaction can be made per order. Prices listed on the website are all represented in $NZD and will be charged in $NZD to your credit or debit card. 

The payment system utilized by Stolen Girlfriends Club is called Payment Express.  This means there is no need for Stolen Girlfriends Club to record your credit card details, as this is a secure gateway for online payment.  If you are interested in reading more about eWay you can see their website at www.paymentexpress.com

SALE ITEMS:

All sale purchases are final and are eligible only for exchange, not return, unless faulty.  In the case of receiving a faulty sales item, returns will be handled in the same manner as for non-sale items.  The lower price has no effect on shipping costs and the table as illustrated in the section ‘Shipping’ will apply. All sale prices are final, and any discount codes can only be used on full priced items. 

COPYRIGHT:

It is important to note that any images, photographs and text on this website are the intellectual property of Stolen Girlfriends Club.  You are not permitted to copy or use any of this information represented on the website without prior consent.  Any efforts to prejudice the rights of Stolen Girlfriends Club are unacceptable and may result in legal action.

DISCLAIMER: 

The price advertised might not be the same charged to your credit card account due to exchange rate fluctuations. That means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.

FAULTY ITEMS

Please email online@stolengirlfriendsclub.com with images and the description of what the fault appears to be and how the item has been cared for. Once received a member from our online team will be in touch. However, if any import duty, customs fees and levies were charged, these are not refundable. If the fault is caused by the customer or has occurred outside the warranty time frame(jewellery only), the return may be accepted however any repair cost will be at your own expens

PRIVACY

What we collect We may collect the following information: name contact information including email address demographic information such as postcode, preferences and interests other information relevant to customer surveys and/or offers For the exhaustive list of cookies we collect see the List of cookies we collect section. What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at online@stolengirlfriendsclub.com We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write toonline@stolengirlfriendsclub.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.